Track Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a direct link to monitor your delivery in real time. Simply click the link in your email to see the latest status of your shipment.

Package tracking link
https://tendandform.com/apps/17TRACK

How to Track Your Order

Step 1 — Check your email
Look for a shipping confirmation email from Tend & Form sent to the address you used at checkout. This email contains your tracking number and carrier details.

Step 2 — Click the tracking link
Use the link provided in the email to view real-time updates on your shipment’s location and estimated delivery date.

Step 3 — Log into your account
If you created an account at checkout, you can also track your order by logging in and navigating to My Orders. Your order history and current tracking status are available there at any time.

Shipping & Delivery Timeframes

All orders are processed within 1–2 business days of being placed. Once dispatched, standard delivery typically takes 3–5 business days within the United States.

Please note that tracking information may take up to 24 hours to update after your shipping confirmation email is sent. This is normal and does not indicate a delay with your order.

Frequently Asked Tracking Questions

I haven’t received a shipping confirmation email. What should I do?
Please check your spam or junk folder first. If you still cannot find it, contact us at support@tendandform.com with your order number and we will resend your tracking details promptly.

My tracking shows no updates. Is something wrong?
Tracking information can take up to 24–48 hours to appear after dispatch, especially during peak periods. If there has been no movement for more than 5 business days, please reach out to us and we will investigate immediately.

My order shows as delivered but I haven’t received it.
We recommend checking with neighbours, building reception, or any safe locations the carrier may have left the parcel. If the item is still missing after 48 hours, contact us and we will work with the carrier to resolve the issue.

Can I change my delivery address after placing an order?
Address changes can only be made within 1 hour of placing your order. Please contact us immediately at support@tendandform.com or via WhatsApp and we will do our best to assist.

My order is delayed. What should I do?
Occasional delays can occur due to high carrier volumes, weather conditions, or customs processing. If your order is significantly delayed beyond the estimated timeframe, please contact us and we will follow up with the carrier on your behalf.

International Orders

For international shipments, please allow additional time for customs clearance. Delivery timeframes vary by destination country. Import duties and taxes, where applicable, are the responsibility of the recipient and are not included in the order total at checkout.

Need Further Assistance?

Our support team is here to help. If you have any concerns about your order or delivery, please do not hesitate to reach out:

Email: support@tendandform.com
WhatsApp: +44 7926 897503
Response time: Within 1–2 business days

Please have your order number ready when contacting us — this helps us locate your order quickly and resolve your query as efficiently as possible.